Below are some frequently asked questions regarding registration. If you have any additional questions not found on this page or on the website, visit our contact page.
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We are unable to give refunds within that time period but you are able to swap delegates. Please contact us as soon as possible so we can update badges and name tags.
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These requests will be addressed on a case-by-case basis depending on the space available. If and only if you registered during early registration, the fee for that delegate will be the early registration fee if we decide there is space for them at the conference. To be clear, there is no guarantee that the delegate will be able to attend the conference.
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We will be providing transportation from hotels to the conference and back to hotels via school buses. We will have schedules and more information available prior to the conference. If you are staying at a hotel other than the three options we have provided, then you must find your own transportation to and from the conference.
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You are free to use your own transportation. If you are staying at one of our hotel options (Holiday Inn Express, the Fairfield Inn & Suites, or the Hampton Inn & Suites), please let us know if you are using your own transportation.
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You are free to make reservations at other hotels, but we will not provide transportation to and from hotels other than the Holiday Inn Express, the Fairfield Inn & Suites, or the Hampton Inn & Suites. Although we have these hotel blocks, there are also other options nearby such as:
-Graduate Storrs (on campus)
-Best Western Storrs (~11 mins away)
-The Inn on Storrs (~11 mins away)
-Courtyard by Marriott Hartford Manchester (~29 mins away)
-Homewood Suites by Hilton Hartford Manchester (~31 mins away)
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No, payment is not due at the time of registration. If you registered during early registration (on or before Sept. 15th), then your payment is due (postmarked) by October 6th. If you registered during standard registration (Sept. 16th - Oct. 6th), then your payment is due (postmarked) by October 20th.
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If you cancel by October 7th, then you will receive a full refund. If a delegate has to drop out and you have notified us by October 7th, then you will receive a full refund of the delegate fee. If you cancel after October 7th, but on or before October 21st, then you will be refunded half of your payment. If a delegate has to drop out and you have notified us after October 7th but on or before October 21st, then you will be refunded half of the delegate fee. If you fail to notify us of a delegate dropping out by October 21st, you will not receive a refund of the delegate fee. Similarly, if you cancel after October 21st, you will not receive a refund of your payment.
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Yes, although it depends on the day that you notify us you are canceling how much you owe. If you cancel after October 7th, but on or before October 21st you owe half of your entire bill. If you cancel after October 21st you are required to pay the full amount of your bill.
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Let us know that you will be paying online in the registration form and we will send you an invoice via email that will lead you to an online payment platform called HoneyBook.
For support regarding HoneyBook, email concierge@honeybook.com or call 415-591-7768